CRM machine learning leaps forward, assisting process automation

If you think you've heard it all when it comes to new automation technologies -- artificial intelligence, advanced data analytics, chatbots powered by CRM machine learning -- you haven't. Robotics is next. Simply put, CRM's flavor of software robotics encompasses chatbots, tools for back-end automation and even data collection tools that

What does Robotic Process Automation Really Mean?

There have been a number of vendors getting in to Robotic Process Automation (RPA) to address some of the tedious aspects of AML compliance. As many know, even the best AML compliance systems tend to produce large numbers of false positives that analysts must review and clear. Large backlogs can

Automation is a hot topic among banks and financial institutions today. Faced with agile competitors snapping at their heels and a rising trajectory to their cost-to-income ratios, Financial Services institutions are looking at automation to improve their productivity and efficiency. These organizations are showing particular interest in robotic process automation

Is Robotic Process Automation Worth The Hype ?

The squeeze on bank profitability due to reduced margins and increased regulatory costs has led to firms investing in robotic process automation, a digital workforce of software robots. Nick Fry, director and lead post-trade subject matter expert, and Lukasz Hassa, manager, at consultancy Sapient Global Markets discussed in a paper whether

Cloud, blockchain or robotics process automation?

Digital technologies are shaping how individuals and businesses interact, operate and compete, and these seismic shifts are having a marked effect on finance departments. Research shows that 75% of finance executives agree that digital technologies are fundamentally changing the way the finance function operates. Advancements in software and automation are opening business

Driving Extreme Business Value from Robotics Process Automation

Recently, Gartner predicted that “by 2020, the average person will have more conversations with bots than with their spouse.”  This future forecast means that businesses will need to develop strategies in order to harness digital transformation technologies such as bots and robotic process automation (RPA). Improving process efficiency is often the

NICE Actimize launches RPA technology

2017 will be remembered as the year the robots took over in terms of financial institutions using Robotics Process Automation (RPA) to reduce compliance costs, better access their primary asset of data, and to establish truly proactive compliance and risk management. Whether you are managing fraud risk, regulatory compliance or other operational